Job Requirements:
Ability to solve technical problems efficiently with little or no guidance
Initiative/Self Motivated/Quick Learner: Follow company policies
Excellent documentation skills and oral communication
Must be able to provide high level of customer service under pressure and must love working in this field
Strong prioritization, organizational, and project-related skills
Must be ready to improve skill set in multiple areas and gain new certifications
Must be adaptable to changing circumstances
Comfortable working remotely during projects/support
Experience
Working knowledge of our major partner's products and solutions
IP Security Systems & IP phone systems experience
Proposal writing: Must be able to write proposals quickly and spec out custom projects with minimal guidance. Presentation skills a must.
Experience in managing multiple projects simultaneously along with managing many managed services clients. High level of customer service required.
Work with multiple vendors/partners to provide custom solutions.
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